Privacy Policy
Jubilee Solutions is a trade name of Jubilee Ventures LLC, based in Louisiana. I'm Ace Alviso, and I run it. This page says plainly what information I collect when you use jubilee-solutions.com, call the phone line, email me, or respond to one of my ads, and what I do with it.
The short version: I collect what you give me so I can follow up with you about the free AI Business Audit. I don't sell it, and I don't share it with anyone who isn't helping me run the business.
What I collect
Information you give me. When you fill out the audit request form, you give me your name, business name, phone number, how you'd like to be reached, and, if you choose, your email and a note about what's eating your time. If you email me, I keep the email. If you take part in a survey I run, I keep your answers.
Phone calls. The number on this site, 504-406-2465, is answered by an AI assistant working for me. It identifies itself as an AI assistant, takes your name, number, and the reason for your call, and passes the details to me so I can call you back personally. Calls may be recorded and transcribed so that I get your details right. By continuing a call after the assistant identifies itself, you consent to that.
Information from ads. If you respond to a Jubilee Solutions ad on Facebook or Instagram, Meta sends me the information you choose to submit in that ad, such as your name, phone number, and answers to any questions in the form. Meta also keeps that data under its own privacy policy.
Technical information. Like most websites, this one is served by a hosting provider that logs basic technical details such as IP address, browser type, and the pages requested. I don't run general analytics software on this site.
Meta Pixel. This site uses the Meta Pixel, a small piece of code from Meta (Facebook and Instagram), to measure whether my ads work. When you visit a page here, the Pixel tells Meta which page you viewed, and when you send the audit request form, it tells Meta that a request came in. It does not send Meta what you type into the form. To do this, the Pixel sets Meta cookies in your browser and sends Meta details such as your IP address, browser type, and the page address. Meta may link that to your Facebook or Instagram account and use it to show and measure ads, under its own privacy policy. I see only totals, such as how many people visited from an ad and how many sent a request.
How I use it
- To contact you about the free AI Business Audit and any work we agree to afterward.
- To prepare for your audit, using what you told me about your business.
- To understand which kinds of businesses and problems I'm hearing from most, in aggregate, so I can do a better job for the next owner.
- To keep the site, the phone line, and the forms working and free of spam.
I don't send marketing email to people who haven't asked for it. If I ever start a newsletter or regular update, you'll have to opt in, and every message will have a way to opt out.
Who else sees it
I don't sell, rent, or trade your information. I share it only with the services I use to run the business, and only as much as they need to do their job:
- Netlify hosts this site and receives form submissions.
- Twilio and ElevenLabs run the phone line and the AI assistant that answers it, including call recordings and transcripts.
- Google supplies the fonts on this site. Your browser requests them from Google's servers when the page loads, which tells Google your IP address.
- Meta (Facebook and Instagram), when you respond to an ad there, and through the Meta Pixel on this site, which measures ad results as described above.
- Email and office tools I use to read, store, and reply to messages.
I may also disclose information if the law requires it, or to protect the rights or safety of someone involved.
How long I keep it
I keep audit requests, call details, and correspondence for as long as we're talking or working together, and for a reasonable period afterward in case you come back. Call recordings and transcripts are kept only as long as needed to capture your details accurately. If you ask me to delete your information, I will, unless I'm required to keep a record of it.
Your choices
- You can ask what information I hold about you, ask me to correct it, or ask me to delete it. Email ace@jubilee-solutions.com.
- You can ask me to stop contacting you at any time, by email or by telling me on a call.
- If you'd rather not speak to the AI assistant, email me instead and I'll call you.
- You can control the data Meta holds about you, including the ads you see based on your activity on other sites, through your Facebook or Instagram settings (Ad preferences and Your activity off Meta technologies). You can also block or clear cookies in your browser, or use a content blocker, to stop the Pixel.
Security
I use reputable providers and keep access to your information limited to me. No method of transmission or storage is perfectly secure, so I can't promise absolute security, but I take reasonable steps to protect what you share.
Children
This site and the audit are for business owners. I don't knowingly collect information from anyone under 18.
Changes
If I change this policy, I'll update the date at the top of this page. Material changes will be noted here plainly.
Contact
Questions about this policy or your information: ace@jubilee-solutions.com or 504-406-2465.
Jubilee Solutions · a trade name of Jubilee Ventures LLC · Louisiana